Keck Medical Center of USC charts new strategic plan

Published August 10, 2012

The Keck Medical Center of USC is creating its clinical blueprint for the future, and all staff and physicians are invited to participate.

The organization-wide strategic planning process will develop a vision and strategic priorities for the medical enterprise.

The process is expected to last six months and will engage every member of the medical center through a variety of media including workgroups, town halls, an interactive web site and an electronic survey that will begin the week of Aug. 20.

“Since USC’s acquisition of Keck Hospital of USC and USC Norris Cancer Hospital in 2009, this organization has made tremendous progress to expand and enhance services, but we have so much more we can accomplish,” said Tom Jackiewicz, senior vice president and CEO for USC Health. “Our potential is limitless, and we need a vision that expands our reach and reputation as a top academic medical center.”

A Strategic Planning Steering Committee made up of key leaders and stakeholders including Jackiewicz; Scott Evans, CEO for the USC hospitals; and Keith Gran, CEO for USC Care, has begun meeting, and AMC Strategies, LLC, has been engaged to facilitate the strategic planning process. AMC is conducting interviews with key internal and external stakeholders—including health care executives from throughout the Los Angeles area—to gauge the perception of the medical center in the community, including strengths, weaknesses, areas of opportunity and potential challenges. The electronic survey launching the week of Aug. 20 will allow medical center staff and physicians the opportunity to provide their opinions on the organization’s current position, and weigh in on critical issues that will need to be addressed to ensure Keck Medical Center’s success.

“We need to develop a vision and strategic plan that capitalizes on our competitive advantages in order to continue growing in a period of declining reimbursement and consolidation,” said Shawn Sheffield, chief strategy and business officer for the medical center, who is charged with leading the strategic planning process. “Through data-driven research and input from our staff and physicians, we can define new plans and develop fresh tactics to fully meet our enterprise potential.”

When completed, the plan will provide a shared vision for the future of USC Health, including strategies for growing the clinical enterprise, improving the quality of patient care and overall experience, expanding access to USC physicians, and refining management of resources. It will also identify ways to meet the financial challenges of health care reform, and will integrate strategic priorities for the Keck School of Medicine of USC and the USC Norris Comprehensive Cancer Center.